By the point he was 17 years previous, Reuben Bathroom claimed to have collected seven figures by investing into crypto. Not solely that, he’d additionally turn out to be an angel investor within the crypto and tech sectors, and was one of many first few polytechnic college students to affix Protege Ventures, Southeast Asia’s first and Singapore’s solely student-run enterprise fund, as a enterprise capital analyst.
Regardless of his achievements, Reuben has all the time felt inferior to these round him, and this was resulting from his eczema. Sadly, his situation led him to expertise fixed bullying at school, getting recognized with extreme despair and creating suicidal tendencies.
As if that was not sufficient, Reuben was additionally hospitalised in 2017 for a extreme an infection and needed to be discharged from his necessary army service after eight months resulting from his situation. However regardless of how laborious he tried, nothing might eliminate his itch.
“I’ve had the issue of scratching at evening unconsciously since younger, so I’ve experimented with carrying gloves since secondary faculty, handcuffing my palms to the mattress with restraints, placing bandages over my nails, however nothing actually got here near stopping the scratching injury,” he lamented.
Out of desperation, Reuben tried stitching anti-scratch mittens to one among his lengthy sleeve shirts, and to his nice shock, it labored! This led him launch Eczema Mitten in early 2023, providing cotton sleeves designed to behave as a bodily barrier between fingernails and pores and skin, serving to to scale back scratching injury.
Making a foolproof resolution
Reuben claims to have invested about S$10,000 to kickstart the enterprise, and it took him a number of prototypes earlier than perfecting Eczema Mitten’s closing design.
The very first prototype of the eczema mitten Reuben made was hand-sewn by him, the place he connected cotton fabric to the ends of a long-sleeved shirt—a course of that took a number of hours. Nevertheless, it wasn’t a very foolproof resolution.
“The stitches saved breaking, my fingernails nonetheless managed to interrupt via them, and one layer was too skinny,” he shared. Undeterred, Rueben continued to experiment with several types of silk for the mittens and numerous materials similar to cotton, tencel, and modal for the sleeves.
As for the way lengthy it took? Reuben stated he slept with the mittens for weeks earlier than deciding on the ultimate materials, designed particularly for heavy scratchers like himself. He found that artificial silk and a selected sort of cotton, which he didn’t disclose, labored finest for the mittens and sleeves, respectively.
Though he was assured within the product, the software program engineering main had completely no expertise in advertising and marketing and had no thought the right way to attain his target market.
His first try was via Fb and Instagram ads, however that wasn’t a worthwhile resolution for Eczema Mitten. Therefore, regardless of his introverted nature, Reuben determined to step out of his consolation zone and create content material on TikTok and Instagram.
But it surely took some time for Reuben to search out his rhythm, and he admitted feeling unsure if the enterprise would work. “For those who have a look at my first (speaking) movies on TikTok in 2023, my presentation expertise weren’t nice; thus, I didn’t get many views,” he shared.
As soon as he discovered a approach for him to share his story whereas making use of the apps’ algorithms by sharing photographs and creating video compilations of his eczema experiences and “worst days,” his enterprise turned viral—a few of them even garnered hundreds of thousands of views. “Even my neighbours have been congratulating me,” Reuben added with amusing.
Worth that outweighs prices?
Eczema Mitten broke even simply months after going viral, and since then, Reuben shared that it has continued to be “steadily worthwhile” inside the area of interest market.
The enterprise has additionally developed from a one-man present to a working with a manufacturing facility to fabricate its merchandise.
Nevertheless, when searching Eczema Mitten’s web site, I couldn’t assist however discover {that a} pair of cotton mittens prices S$100, and the worth doubles should you select the premium tencel model.
The steep value level might increase eyebrows, and Reuben is nicely conscious of this. Nonetheless, he maintains that the product’s worth outweighs its value to shoppers.
“When you think about the price of medical remedies, the emotional toll of waking up with painful wounds each morning, our mittens are literally an economical funding that considerably improves high quality of life,” he stated, including that the mittens are sturdy sufficient that clients solely repurchase after a 12 months.
However like all retail model, there’ll all the time be clients who might not get the outcomes they hope for. Therefore, Eczema Mitten has carried out a money-back coverage that permits clients to attempt their mittens for as much as seven days. If they don’t seem to be glad, the enterprise will refund 100% of the worth and transport charges.
There’s additionally a priority that copycats would possibly patent his thought, however Reuben isn’t fearful about that simply but. In spite of everything, he has tried all of them, and firmly believes that his story and merchandise put him forward of his rivals.
That stated, he expressed a transparent intention to repeatedly innovate his merchandise, and if there’s something patentable, he would strongly contemplate it sooner or later.
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Through the years, Eczema Mitten has scored collaborations with numerous manufacturers, together with skincare giants QV and Cetaphil in 2024. As a part of the partnership, free cream samples have been distributed to his clients in Singapore.
Reuben was additionally invited as a collaborator and speaker at QV’s Naked It All occasion that 12 months. These partnerships have helped increase model visibility and credibility, however Reuben additionally credit Eczema Mitten’s rising traction to the rise in consciousness and media protection of individuals affected by eczema and different pores and skin situations.
Whereas he acknowledged that at the moment, most individuals choose him based mostly on his character moderately than his look, he believes there’s nonetheless extra that may be completed to help others dealing with related challenges.
“[This] is why I actively share my story on social media and even have an eczema help group for everybody who desires to affix (even when they’re not clients), [where] neighborhood members share suggestions [with one another].”
By these efforts, Reuben has additionally garnered clients from overseas, increasing Eczema Mitten’s attain past Singapore.
For Eczema Mitten, Reuben goals to proceed enhancing his merchandise by manufacturing them with medical-grade supplies and exploring completely different options to make them simpler. He additionally expressed his ambition to promote the mittens on the Nationwide Skincare Centre (NSC) pharmacy, though he had already tried to checklist them on the market final 12 months.
“Nevertheless, the suggestions we’ve gotten is [that] it was too ‘new’ on the time,” defined Reuben. Nonetheless, he stays optimistic that, if all goes based on plan, Eczema Mitten will finally make its approach onto pharmacy cabinets.
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Featured Picture Credit score: Eczema Mitten
