The Krayin CRM WhatsApp module allows the shop administrator to generate leads by way of their WhatsApp quantity.

Krayin CRM WhatsApp can sync all messages of shoppers and retailers.

The CRM system facilitates the administration of buyer interplay throughout varied sources and channels all through the shopper life cycle, involving each the shopper and the gross sales division.

• Clients can ship a direct message to the administrator utilizing their WhatsApp quantity.
• Admin can generate leads via WhatsApp.
• A particular icon is out there on the storefront to ship messages to the admin.
• Admin can get the shopper particulars.
• Helps textual content, picture, and doc
• Clients can reply to the admin’s message straight via WhatsApp.

Necessities

• Krayin: v1.3.0 or larger.

Krayin – Laravel CRM

Krayin is constructed on the most well-liked PHP framework obtainable available in the market immediately named Laravel, since Krayin inherits options of Laravel, this makes Krayin tremendous versatile and scalable CRM software program.

With the code-driven strategy and in addition the totally customizable construction, you’ll be able to simply add/change something and may even deploy your code within the Krayin CRM.

Krayin ->

Github Hyperlink.

Documentation Hyperlink.

Readme File(For Set up).

Unzip the respective extension zip after which merge the “packages” folder into the undertaking root listing.

• Goto config/app.php file and add the next line underneath ‘suppliers’

WebkulWhatsAppProvidersWhatsAppServiceProvider::class,

• Goto composer.json file and add the next line underneath ‘psr-4’

"WebkulWhatsApp": "packages/Webkul/WhatsApp/src"

• Goto app/Http/Middleware/VerifyCsrfToken.php file and add following line

'admin/whatsapp/webhook/handle-incoming-message'

Run these instructions beneath to finish the setup

composer dump-autoload

php artisan route:cache

<code>php artisan db:seed --class=WebkulWhatsAppDatabaseSeedersWhatsAppSeeder</code>

In case your are home windows consumer then run the beneath command-

<code>php artisan db:seed --class="WebkulWhatsAppDatabaseSeedersWhatsAppSeeder"</code>

php artisan vendor:publish

-> Press 0 after which press enter to publish all property and configurations.

That’s it, now simply configure the module settings

How Can The Admin Fetch The Entry and Verification Token?

First, the consumer creates a Fb Meta account.

Then, log in to the Meta dashboard and click on on Create App

Now, the admin selects the Different choice and clicks on the Subsequent button.

Subsequent, the admin clicks on the Enterprise choice to proceed additional.

Then,click on on the Subsequent button.

Right here the admin enters the app title and clicks on the Create app button.

After this admin will choose the app that was created from the record.

Firstly, the admin will faucet on configuration, then Webhook.

Then the admin will faucet on edit subscription.

Right here the admin will enter the callback URL and confirm the token.

Then click on on confirm and save.

Now admin will navigate to WhatsApp -> Then click on on the API Setup.

Right here the admin will get the Entry Token.

The shop admin will copy and paste it into the module configuration

On the storefront, the shopper can click on on the WhatsApp Icon on the underside proper nook.

After tapping on the Icon, the shopper might be redirected to WhatsApp.

Now, clients can ask their queries on to the admin.

The brand new leads have been generated mechanically after the shopper messages the admin.

Now, if the admin messages the shopper via Krayin CRM WhatsApp.

The shopper will obtain the admin’s message on the registered WhatsApp quantity.

Observe: The data and brand of WhatsApp shared right here is only a reference standpoint. The consumer who’s utilizing the account has to handle it from his finish.

After putting in the module, the shop admin will first configure the module.

On the Krayin Dashboard, the admin will navigate to Dashboard -> Configuration.

Within the WhatsApp Part, the admin will:

• Energetic/inactive the Standing of the module.
• Enter the Cellphone quantity ID.
• Enter the Entry Token that’s generated on the Meta Developer Account.
• Enters the Webhook Verification Token.

Observe: Webhook Verification Token needs to be the identical that’s entered throughout generate APIs.

Now the admin will navigate to the Leads Part. Right here the admin can see the record of the continuing leads.

Right here, the admin finds the main points of the Lead.

Now admin will go to the WhatsApp part.

Right here, the admin will get the question of the shopper.

The shop admin enters messages to the shopper. Then click on on the save button.

The shop admin can straight message on the shopper’s WhatsApp quantity.

The admin may examine the dialog historical past beneath.

So, that’s all about Krayin CRM WhatsApp. If in case you have any queries relating to the plugin, contact us at Webkul Assist System.

Devesh Kumar Upadhyay
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