In Lisbon’s busy streets, tuk tuk firms have been sluggish to adapt to the digital age. Many depend on what researchers contemplate outdated and error-prone handbook processes for managing their fleets of vacationer transport autos. Analysis printed within the Worldwide Journal of Enterprise Info Methods may assist them navigate their approach to a extra environment friendly and efficient future.

Eduarda Perdigão and Bráulio Alturas of the Instituto Universitário de Lisboa, in Lisbon, Portugal, have centered on how a tailor-made info system that might remodel the every day administration of firms corresponding to Citytuk, one of many standard guided tour companies in Lisbon

Beforehand, tuk tuk firms relied on drivers to fill out every day service sheets by hand. This knowledge was then transcribed manually right into a central system by managers. Such an method is inherently sluggish and liable to errors.

For a rising enterprise within the aggressive tourism sector, such inefficiencies usually are not sustainable, the crew suggests. The researchers have now recognized a chance to reinforce productiveness and enhance decision-making by changing the handbook course of with a extra streamlined, automated system.

The results of this analysis is Tuksy, a brand new software designed to simplify and modernize tuk tuk operations. Tuksy consists of two parts: a cellular app for drivers to enter service knowledge instantly, and a desktop app for managers to trace and analyze that knowledge in real-time. This digital answer eliminates the necessity for paper information, and so reduces errors and frees up helpful time for each drivers and managers.

The system represents greater than only a answer for one firm’s operational challenges; it represents a mannequin for a way different small companies within the tourism sector would possibly embrace expertise and increase their effectivity.