[This is a sponsored article with ZenMarket.]
ZenMarket’s founders didn’t plan on turning into private customers, however each time they flew to Japan for his or her research, family and friends would flood them with requests for snacks, collectible figurines, and different Japanese goodies.
You see, procuring abroad from Japan was a trouble—language boundaries, difficult delivery, and complicated web sites made it almost impractical for most individuals.
Recognizing a chance, the 4 founders created a service that makes it simple for anybody to buy from retailers in Japan, with no Japanese handle wanted.
That’s how ZenMarket began out working from the staff’s 50-square foot condo in 2014. Only one yr later, they expanded to a warehouse in Osaka. By 2016, they had been delivery to world clients, showcasing that they’d a profitable thought on their palms.
From Japan to the doorstep
ZenMarket, a part of the ZenGroup household, helps you seamlessly store from Japan and have these goodies delivered proper to the doorstep. This simplicity is strictly why the founders selected “Zen” to be a part of the corporate’s title.
They expanded to Malaysia in 2020, and function in over 170 nations as of August 2023.
The platform at present helps 19 languages, together with Malay. So for those who’ve ever been intimidated out of constructing a purchase order by Japanese-only websites, ZenMarket has bought you lined.
With entry to over 10,000 shops, you’ll be able to discover every part from uncommon anime collectibles to premium skincare merchandise.
Store from any Japanese retailer
Whereas first-time customers of such a website would possibly expertise a slight studying curve, ZenMarket’s intuitive platform, detailed FAQ, tutorial blogs, and built-in Google Translate search assist decrease the boundaries to entry. Additionally they have a dependable buyer assist staff who can help you for those who’re not sure of any product, or different procuring experiences.
When you’ve signed up, you’ll be able to flick through on-line shops in Japan like Amazon, Rakuten, Mercari, Yahoo! Purchasing, and lots of others immediately on the location.
When you’ve discovered one thing on a Japanese web site that isn’t listed on ZenMarket, you’ll be able to simply paste the product’s URL into ZenMarket’s search bar, and also you’re good to go. You’ll then get to specify particulars in regards to the merchandise you’re buying, similar to the color or dimension you’re on the lookout for.
And for those who’re shopping for a number of models of the identical product, you’ll solely be charged one service price, making bulk purchases more cost effective.
Packing up your orders
After your procuring spree, ZenMarket takes care of the remainder by consolidating your purchases into one parcel at their Osaka warehouses. You possibly can maintain your gadgets for as much as 60 days without cost, providing you with time so as to add extra earlier than they’re shipped out.
When you’re shopping for presents or operating a enterprise, you’ll be able to even request to bolster your packaging or take away invoices and worth tags out of your parcels—very best for dropshipping or personalising your reward.
ZenMarket additionally has versatile fee choices. You possibly can select to pay in Malaysian ringgit (transformed from yen) and choose from a wide range of fee strategies, together with bank cards and cryptocurrency.
Plus, ZenMarket rewards loyal clients with credit and as much as 1% cashback on each buy.
Thorough customer support
ZenMarket isn’t nearly providing a platform, they’re centered on making your procuring expertise easy and worry-free.
With options like their photograph service, you’ll be able to request photos of your gadgets earlier than they’re shipped, making certain they’re precisely as anticipated.
For individuals who are further cautious, ZenPlus, a sister division of ZenGroup, gives a curated market of vetted sellers, guaranteeing authenticity.
Nevertheless, remember that ZenMarket’s return and refund insurance policies fluctuate by particular person retailer, so it’s important to overview these particulars earlier than making a purchase order. Moreover, pay attention to customs laws and make sure the merchandise are eligible for delivery to your vacation spot. Ought to any points come up, ZenMarket’s buyer assist staff is on the market to help you all through the method.
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As Japan faces a shrinking home market, there’s an growing must faucet into world demand for Japanese merchandise. That’s the place ZenMarket is available in to bridge the hole between worldwide customers and Japan’s vibrant ecommerce panorama.
Whether or not you’re trying to find unique Japanese goodies or simply need the convenience of procuring overseas, ZenMarket simplifies the method.
Moreover, for those who’re a first-time consumer, you’ll be able to take pleasure in a 15% low cost on worldwide delivery to your first parcel by utilizing the code OMOTENASHI2409 earlier than the tip of October 2024.
Aptly, this marketing campaign is known as after the Japanese idea of “omotenashi,” or hospitality, making certain that first-time clients obtain a heat welcome into the world of easy Japanese procuring.
- Register for ZenMarket right here.
- Learn different ecommerce-related articles we’ve written right here.
Featured Picture Credit score: ZenMarket